Our loose picking shuttle operation contains 95,000 tote storage locations, with each tote capable of storing up to four different titles.
In our automated environment, when a title is needed for an order, our shuttle system picks the relevant tote and delivers it to a picking station. An operator picks the title and places it in the appropriate despatch carton.
Each picking station is capable of processing 350 order lines per hour. This automated solution underpins and supports the excellent lead times and order accuracy we are proud of achieving every day.
Alternatively, for some of our slower moving lines we have a traditional manual picking process and warehousing solution available, which joins up with the despatch process.
Our bulk storage area benefits from a state-of-the-art VNA (very narrow aisle) racking system, which is serviced by the latest person-up forklift trucks. These trucks are the highest in Europe, picking at heights of 18 metres and supported by the latest voice technology to guarantee both speed and accuracy.